Signed in as:
filler@godaddy.com
How Quality Control Works
Quality Control Doesn't Have to Be Difficult Or Time-Consuming
Here's how it works:
1. Email your recorded call to us at intakeqc@leveluplawfirmcoaching.com
2. We will review it and get it back to you that same week with concierge feedback: either tailored to management or directly to your team member.
3. You'll receive a PDF report on how the call is graded, plus audio feedback.
4. Rinse and repeat on a monthly basis for maximum impact.
It's easy to get started! Just schedule a call with Lead Coach Brooke Birkey to figure out the best Quality Control program for your team.
Meet Chandelle, Your Quality Control Specialist
She Can Take QC Off Your Plate
- Chandelle is an experienced Intake Director with 14 years in the legal field, primarily focused in Personal Injury. She will pinpoint issues in the phone calls that are causing your firm to lose leads. Chandelle also has extensive experience in training and quality control. She's wonderful, easy to talk to, and delivers balanced feedback to your team members on their calls.